North Group were paying around $2,000 AUD per month for a large on-premise system to manage their accounts and job costing. This represented a large overhead for their business and wasn’t returning the level of reporting they needed.
John likens accessing data with their previous on-premise technology to venturing into Harry Potter’s Chamber of Secrets, having to get past the small number of gatekeepers who understood how it worked: “Certain people knew some of the things that it could do,” he explains. “It never really did some of the things that we wanted. It was painful. It took a lot of resources to do things and it took a lot of time to do stuff.”
Change was needed. The key to a brighter future for North Group was moving to cloud-based systems with the help of Robert King of Integration Kings.
Integration Kings recommended a package of cloud-based services including TidyWork to deal with job costing and management, Capsule CRM and Xero. North Group now operate on cloud-based software, saving about $1,000 AUD a month. And because they no longer need a server, that’s a hard-cost saving of around $20,000 AUD every three years.