The subscription to Tidy software is charged monthly or annually. Refunds are only available within seven days of initial sign up.
Tidy maintains a no fixed term policy unless you have agreed to such a term, whereby you can cancel your subscription to TidyWork, TidyStock or TidyBuild at any time with 30 days written notice given.
As an example: Your monthly subscription runs from the 14th of the month to the 13th of the month following.
* You cancel your subscription on the 1st of the month. You will be charged for the 30 days’ notice period from the 14th to the 13th of the month following therefore, your subscription will lapse 44 days from date of cancellation. Your company data will not be accessible at the end of the notice period
* You cancel your subscription on the 13th of a month. Your subscription will lapse 31 days from date of cancellation. Your company data will not be accessible at the end of the notice period
* Your company data will be deleted 30 days after the final subscription period
As an example: Your annual subscription runs from the 14th August 2016 to the 13th August 2017.
* You cancel your subscription on the 1st of August 2017. You will be charged for the 30 days’ notice period from the 14th August 2017 to the 13th September 2017 therefore, your subscription will lapse 44 days from date of cancellation. Your company data will not be accessible at the end of the notice period
* You cancel your subscription on the 13th July 2017. Your subscription will lapse 31 days from date of cancellation. Your company data will not be accessible at the end of the notice period
* Your company data will be deleted 30 days after the final subscription period
Tidy will keep your company data for 30 days after the notice period has ended.. If you choose to start payments again, within this 30 day timeframe, you can restart your company and access its data.