Like everything, success doesn’t just happen overnight. Whilst remote working has shown to be successful for many, issues will arise that need addressing and plans will need to be made for the future to ensure sustainable long-term success. This is especially important in scenarios where remote working is not a temporary solution.
So, what lessons can be learnt from the changes to work?
The first is the need for trust from employers. With employees now working outside the view of those overseeing them, there needs to be an element of trust that employees will complete their work. Employees, and employers alike, also need educating on how to conduct remote work in an effective manner. The majority of issues that arise are due to insufficient knowledge on how to conduct effective work from remote environments. Previous attempts to adopt this hybrid work environment back in the 1990’s were unsuccessful, and the traditional office environment remained. 30 years later and now that remote working is essential, effective education will ensure that work will continue to remain productive.
Finally, the biggest lesson is around safety and connectivity. Now that face-to-face communication has been replaced by virtual meetings, employers must ensure that they continue to monitor their employees well-being. They must do their best to reduce the disconnects that occur with the reduced social connections and ensure their employees are healthy, both physically and mentally.
Employers must recognize that this ‘new norm’ is unique, understand that everyone is different and there is no one-size-fits-all solution. Whilst everyone is adapting to this ‘new norm’ and looking to utilize every tool possible, it seems like time, patience, and understanding are the most effective in dealing with this rapidly changing work environment.