In this second installment of the two-part series, looking at automation implementation at SMEs, we look at digitalisation and the impacts COVID-19 have had on SMEs.
Society is morphing away from the traditional analog methods of yesteryear, towards a new era filled with digitalisation. New jobs have been created, information is everywhere, and for the most part, paper has been replaced with screens and pixels. Digital technology surrounds us, and despite the speed at which this change is occurring, digitalisation is still in its infancy. Digital technologies, like the Internet of Things (IoT) and cloud computing, have quickly emerged as an effective, and equally crucial, tool in the modern business’ arsenal. It’s happening so fast, that even with COVID-19 complications, the rate of adoption hasn’t slowed. COVID has emphasized the importance of digital technology in the modern workplace and has significantly increased technological adoption rates as much as 20 times.
So, what are these digital technologies? And how can you manage the unique risks that have arisen with their adoption?